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Frequently Asked Questions
  • What is TMB eConnect ?
    • TMB eConnect is the Internet Banking Service offered by Tamilnad Mercantile Bank Ltd.
  • Who is eligible for TMB eConnect ?
    • An account holder of Tamilnad Mercantile Bank Ltd. who has the knowledge of browsing the Internet and having a valid email ID is eligible for TMB eConnect facility.
  • How to register for TMB eConnect ?
    • Application form for eConnect can be obtained from your parent branch in which you are maintaining your account. The application form should be duly filled in and submitted to your parent branch.
  • What are the services available in TMB eConnect ?
    • View the Accounts balance
    • View Account Summary
    • Get Mini Statement
    • Details of Accounts
    • Statement of Accounts
    • Funds Transfer between your own accounts
    • Third Party Transfer to any account in same/other branch
    • External Funds Transfer (NEFT/RTGS) to other Bank accounts
    • Funds Transfer to loan accounts within TMB
    • Online Bill Payment
    • Online Deposit Opening
    • View Status of Cheque
    • Stop Payment of Cheque
    • Change Login Password and Transaction Password
    • Send Mail to Relationship Manager
    • Change Personal Information
  • How to get User ID and password for TMB eConnect ?
    • After you have submitted the application at your branch, your application will be processed. Once your application is processed, your Password will be sent through Speed Post / Courier to your address and your User ID will be sent to your branch.
  • How to Enable / Unlock TMB eConnect User ID?
    • You can enable / unlock your User ID by sending mail to "econnect@tmbank.in" by mentioning your User ID and 15 digit account number.
  • How to reset the TMB eConnect password if forgot ?
    • If you know the security questions then you can reset the password by using the Forgot Password link in the login page. Otherwise send mail to "econnect@tmbank.in" by mentioning your User ID and 15 digit account number for regenerating new password. New password will be sent to your postal address. For sending regenerated password, applicable charges will be collected from your account.
  • How to change the password ?
    • You have to change your password often for security reasons. To change your password, go to Customize menu and click on Change Password option. Here you may change your Signon as well as Transaction password.
  • Which is the site to access TMB eConnect ?
    • You can access TMB eConnect in https://www.tmbnet.in
  • Can I access my accounts when I am out of station ?
    • Yes, You can access your accounts through TMB eConnect facility online 24 x 7 from anywhere in the world provided you have a PC and an access to Internet.
  • Can I access my accounts held in different branches ?
    • Yes, You can very well access your accounts held in different branches provided you have opened them in the same Customer ID.
  • Will I be charged for registration of TMB eConnect facility ?
    • No, there is no registration charge for TMB eConnect facility. However, charges are applicable for some services like Stop Payment of Cheque and Third Party Transfer
  • What is OTP ?
    • OTP is the short form for One Time Password. OTP will be generated for each financial transaction and will be delivered to your registered Mobile No.
  • What is the procedure to change the registered Mobile No / eMail ID ?
    • You have to contact your branch and submit a request letter to change your registered Mobile No / eMail ID .
  • What should I do if I suspect an unauthorized transaction in my account?
    • If you suspect that there has been an unauthorised transaction in your account, please report it immediately to econnect@tmbank.in

 
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